Terms and Conditions:

REIKI | MASSAGE | IN PERSON 1-1 YOGA

Massage Voucher Terms & Conditions

Thank you for choosing Turiya Yoga Massage with me at Gem Maryan Yoga for your treatment voucher! Please read the following terms and conditions carefully before purchase or use:

Validity Period
Massage vouchers are valid for 6 months from the date of purchase. The expiry date will be noted on the voucher. Vouchers must be redeemed within this period – expired vouchers will not be accepted.

Booking in Advance
All massage sessions must be booked in advance. Please get in touch early to ensure your preferred date and time is available.

Non-Refundable & Non-Transferable
Vouchers are non-refundable and cannot be exchanged for cash. They are also non-transferable and may only be used by the person named on the voucher unless otherwise agreed in advance.

Missed Appointments
A minimum of 24 hours’ notice is required to reschedule your appointment. Missed appointments or cancellations with less than 24 hours' notice may result in the voucher being voided.

Lost or Stolen Vouchers
Please treat your voucher like cash. Lost or stolen vouchers cannot be replaced.

Mobile & Home Appointments
Vouchers may be redeemed for in-home or mobile massage sessions if you're located within my service area (Aboyne and surrounding areas). Please check in advance if you're unsure.

Health & Safety
If you're unwell or have a condition that may affect your massage treatment, please let me know in advance. I reserve the right to decline treatment if it's unsafe or inappropriate.

Redemption
To redeem your voucher, please email me at info@gemmaryan.co.uk or message via Instagram @gemmaryanyoga

Cancellation Policy

Your time and wellbeing are important to me, and I appreciate your support in keeping sessions running smoothly. Please take a moment to review the cancellation policy below:

24-Hour Cancellation Notice
A minimum of 24 hours’ notice is required to cancel or reschedule your massage appointment. This allows time to offer the appointment to someone else.

Late Cancellations
Cancellations made less than 24 hours before your appointment will be charged the full session fee or, in the case of a voucher, the voucher will be considered used.

No-Shows
If you do not attend your scheduled appointment and have not provided notice, it will be treated as a no-show, and the full fee will apply or the voucher will be voided.

Illness or Emergency
I understand that life happens. If you're unwell or have an emergency, please get in touch as soon as possible. Exceptions may be made at my discretion.

How to Cancel
Cancellations can be made via email at info@gemmaryan.co.uk or by messaging me directly through Instagram @gemmaryanyoga